Return & Refund Policy

Ph: 251-634-3133

RETURN & REFUND POLICY

Returns are accepted within 30 days of purchase.

You MUST have the original receipt and the product MUST be in the original packaging.

Refunds for returns are STORE CREDIT only!

No Refunds or Exchanges of any kind on special orders, layaways, digital items, or special items.

RETURN & REFUND POLICY ON YARDAGE

No Refunds, Returns, or Exchanges of any kind on yardage including, but not limited to:
Fabric, Ribbon, Lace, Elastic, Cording, or Webbing.

RETURN & REFUND POLICY FOR DIGITAL ITEMS

Due to the non-returnable nature of downloadable files, we are unable to accept returns.

Please be sure you are able to use the available file types before purchasing.

RETURN & REFUND POLICY FOR SOFTWARE

Due to the non-returnable nature of Product Keys, we are unable to accept returns.

Please be sure you are able to use the software before purchasing.

Software may ONLY BE RETURNED IF it is in the original packaging- unopened and unused.
Except for Bernina Toolbox, of which there are no returns.